Private Line Service

uWho® Private Line Service facilitates secure and reliable information sharing for your growing business with:

• One Infrastructure. High capacity, dedicated bandwidth enables you to consolidate all of your time-sensitive applications over your own private digital network.
• Versatile Connectivity. A single solution links multiple locations within a city or across the country with the highest security and lowest end-to-end latency possible.
• High Bandwidth Availability. uWho® Private Line Service offers scalable bandwidth options ranging from 56 Kbps up to high speed 2.5 Gbps (OC48) to readily grow with your business and adapt to your changing needs.
• Multiple Outputs. While many providers only support single outputs, uWho® has the advanced technology to support multiple outputs, using state-of-the-art multiplexing platforms.
• Guaranteed Throughput. Quality is essential for your data communications. uWho® Private Line Service provides constant bit rate characteristics to ensure jitter-free voice and video communications.

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Service Guarantees.* From installation to ongoing performance, you demand the highest levels of quality and reliability. At uWho®, we've developed our service guarantees to reflect your needs, guaranteeing both on-time delivery and availability. We commit to installing your service on the confirmed date or we refund your installation fee. Once your service is properly installed and operational, we offer a Site Availability guarantee of up to 99.7% and a Mean-Time-To-Restore (MTTR) of 4 hours in the event of an outage.

Industry-leading Network. uWho® supports your telecommunications needs with one of the largest OC192 optical switching networks available in Canada. With more than 18,000 route kilometres of fibre optic cable stretching from coast to coast, our extensive network footprint incorporates highly engineered, fault tolerant switching technologies to provide robust and reliable data communication solutions.

Network Interoperability. Each Data Network Service within the uWho® portfolio has the capability of interconnecting with the other services, extending the value of your current network investment toward the evolution of your data requirements. With all Data Network Services supported by a consistent, dependable and high quality technology infrastructure, you are able to focus on shaping your network according to your business needs, without having to worry about the technology sustaining your solution.

Reliability. Our Standard Service Levels (SSLs) provide comprehensive metrics on the Business IP, ATM, Frame Relay, Private Line and Transparent LAN Service core networks. With definitive objectives reflecting uWho® network engineering and internal process, you are able to anticipate data service performance more accurately.

Scalability. uWho® provides a comprehensive suite of Data Network Services that allow you to evolve your data capabilities to support changing strategic priorities and business growth. With long haul optical capacity and global transport capability, you can extend your data activities by capitalizing on high inter-city capacity to all major cities in Canada and cross-border to strategic locations in the United States.

National and International Reach. Transport data locally, nationally or internationally with seamless and secure network connectivity throughout Canada and the U.S.

Expertise. Demanding network priorities can shift your focus away from your core competencies. uWho® provides managed network solutions that span the spectrum from basic router monitoring to customized, complex solutions. Relying on our network management expertise ensures that you have the time and resources to dedicate to running your business. We also offer Data Professional Services to help you map your technology strategy to real world business needs. With a proven methodology and a defined approach to network infrastructure review and assessment, our consultants provide the analytical insight you need to derive greater business value from your network assets.

Dependable Support. Technical support representatives are always available to assist you, 24 hours a day, seven days a week.

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For more information:
Call 647-722-3888 or 1-866-593-3888
or email us at customercare@uwho.net